EQUTE — A new study from researchers at Berkeley and the University of Pennsylvania shows that Americans have quite the distaste for being tracked by advertisers. The research won’t stop tailored advertising, likely nothing will, but it’s interesting to see how those being targeted feel about it.

The study [PDF] says that the more people know and the further they’re tracked, the worse they feel about it.
Contrary to what many marketers claim, most adult Americans (66%) do not want marketers to tailor advertisements to their interests. Moreover, when Americans are informed of three common ways that marketers gather data about people in order to tailor ads, even higher percentages — between 73% and 86% — say they would not want such advertising.
The researchers said their survey also showed that buyers seem to want unbiased information to look through, i.e. news, deals. They also
The survey uncovered other attitudes by Americans toward tailored content and the collection of information about them.
For example:
Even when they are told that the act of following them on websites will take place anonymously, Americans’ aversion to it remains: 68% “definitely” would not allow it, and 19% would “probably” not allow it.
A majority of Americans also does not want discounts or news fashioned specifically for them, though the percentages are smaller than the proportion rejecting ads.
69% of American adults feel there should be a law that gives people the right to know everything that a website knows about them.
92% agree there should be a law that requires “websites and advertising companies to delete all stored information about an individual, if requested to do so.”
63% believe advertisers should be required by law to immediately delete information about their internet activity.
Those last few statistics are especially noteworthy and should be telling to advertisers. Later in the paper, the researchers postulate that Americans are more worried about being “at a monetary or social disadvantage: some people might get more useful or interesting tailored content than others depending on the conclusions marketers draw about them.”
This is especially true in the era that has credit card companies cutting rates for Walmart shoppers because they fit into a stereotype that often misses payments or piles up debt.
The researchers also bring up the very valid point that consumers divide their internet time between shopping, work, play and education. Those advertising targets “may worry that tracking across those contexts may subject them to embarrassment (e.g. while using the computer in the work context, ads may be displayed that are relevant to play).” This is especially true if “play” involves illicit or taboo topics.
This is all interesting to note, but targeted advertising is still the ideal way to reach consumers without wasting a lot of advertising space and money. But these numbers should be a wake-up call to advertisers with obtuse targeted advertisements. They will have to be more subtle about how they advertise, those countless “find a date” ads on Facebook must be getting clicks from someone, but one wonders how much more they could do if they were crafted more subtly. Maybe advertisers will take note and move away from the obvious “you’re single, you like boobs” advertising.