Social: November 17, 2009 | Admin

EQUTE — Tracking in the Twitterverse is a little bit of a chore for most people. But a new Twitter analytics service is drawing some really, really big names, suggesting that internal analytics work is far off.

CoTweet promises many things: cotweet

The program includes:

  • Reach analytics — visibility into the true reach of Twitter messages and click thru rates on embedded links
  • Engagement analytics — reports on inbound and outbound message types (DM, @replies, @mentions), response rates and times, most active users
  • Influence analytics — measures the social media influence of brands and users, including those most influential in specific industries and topics; provided through partnership with Klout.
  • Extended customer conversation history — a lifetime archive of customer interactions
  • Priority updates — faster access to Twitter updates
  • Dedicated account management — a single point of contact providing account analysis and priority product support and training
  • The $1,500 a month service is only open to “select group of innovative companies,” so Twitter tracking for the masses will continue to be a hassle, but CoTweet is a good step toward making sense and making money off Twitter with real demonstrable results.

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